Customer: any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site which is the subject of these general conditions.
Benefits and Services: www.reserve-biologique.com provides Customers with :
Content: All the elements constituting the information present on the Site, notably texts – images – videos.
Customer information: Hereinafter referred to as “Information (s)” which correspond to all personal data that may be held by www.reserve-biologique.com for the management of your account, customer relationship management and for analysis and statistical purposes.
User: Internet user connecting, using the above-mentioned site.
Personal information: “Information that allows, in any form whatsoever, directly or not, the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of 6 January 1978).
The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (RGPD: n° 2016-679)
- Presentation of the website.
In accordance with article 6 of the law n° 2004-575 of June 21, 2004 for the confidence in the digital economy, it is specified to the users of the website www.reserve-biologique.com the identity of the various speakers within the framework of its realization and its follow-up:
Owner : SARL RBMA Capital social de 756 000 € – VAT number: FR 94 50994160500016 – Domaine du Haut Thorenc, 06750 Thorenc
Responsible for publication: Longour Patrice – email@example.com
The person in charge of publication is an individual or a legal entity.
Webmaster : STYLEO – firstname.lastname@example.org
Host : ovh – 2 rue Kellermann 59100 Roubaix 1007
Data protection delegate: Name delegate – Mail delegate
2. General conditions of use of the site and the services offered.
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for its own account all or part of the elements or works of the Site.
The use of the site reserve-biologique.com implies the full acceptance of the general conditions of use described below. These conditions of use are likely to be modified or completed at any time, the users of the site reserve-biologique.com are thus invited to consult them regularly.
This website is normally accessible at any time to users. An interruption for technical maintenance may be decided by reserve-biologique.com which will endeavor to communicate beforehand to users the dates and times of the intervention. The reserve-biologique.com website is regularly updated by reserve-biologique.com responsible. In the same way, the legal mentions can be modified at any time: they are nevertheless imposed to the user who is invited to refer to them as often as possible in order to take note of them.
3. Description of the services provided.
The reserve-biologique.com website is intended to provide information about all of the company’s activities. reserve-biologique.com strives to provide information on the reserve-biologique.com website that is as accurate as possible. However, it can not be held responsible for omissions, inaccuracies and deficiencies in the update, whether due to its fault or the fault of third party partners who provide this information.
All the information indicated on the site reserve-biologique.com is given as an indication, and is likely to evolve. In addition, the information on the site reserve-biologique.com is not exhaustive. It is given subject to modifications having been made since it was put on line.
4. Contractual limitations on technical data.
The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for maintenance purposes, to improve its infrastructure, in the event of a failure of its infrastructure or if the Services generate traffic deemed abnormal.
reserve-biologique.com and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment related in particular to network congestion preventing access to the server.
5. Intellectual property and counterfeits.
reserve-biologique.com is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is prohibited, except prior written authorization of: reserve-biologique.com
Any unauthorized exploitation of the site or any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code.
6. Limitations of liability.
reserve-biologique.com acts as the publisher of the site. reserve-biologique.com is responsible for the quality and truthfulness of the Content it publishes.
reserve-biologique.com cannot be held responsible for direct and indirect damage caused to the user’s equipment when accessing the reserve-biologique.com website and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.
reserve-biologique.com can also not be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site reserve-biologique.com. Interactive spaces (possibility of asking questions in the contact area) are available to users. reserve-biologique.com reserves the right to delete, without prior notice, any content posted in this area that would contravene the legislation applicable in France, in particular the provisions relating to data protection. If necessary, reserve-biologique.com also reserves the possibility of calling into question the civil and/or penal responsibility of the user, in particular in the event of message with racist, injurious, defamatory, or pornographic character, whatever the support used (text, photography…).
7. Management of personal data.
The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).
7.1 Persons responsible for the collection of personal data
For the Personal Data collected in the context of the creation of the User’s personal account and browsing on the Site, the person responsible for processing Personal Data is: Name responsible RGPD. reserve-biologique.com is represented by Name representative, its legal representative.
As the person responsible for processing the data it collects, reserve-biologique.com undertakes to respect the legal provisions in force. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of processing in accordance with the reality. Whenever reserve-biologique.com processes Personal Data, reserve-biologique.com takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which reserve-biologique.com processes it.
7.2 Purpose of the data collected
reserve-biologique.com may process all or part of the data:
• To enable browsing on the Site and the management and traceability of services ordered by the user: connection and usage data of the Site, billing, order history, etc.
• To prevent and fight against computer fraud (spamming, hacking…): computer equipment used for navigation, IP address, password (hashed)
• To improve navigation on the Site: connection and usage data
• To conduct optional satisfaction surveys on reserve-biologique.com: email address
• To conduct communication campaigns (sms, email): phone number, email address
reserve-biologique.com does not sell your personal data which are only used by necessity or for statistical and analysis purposes.
7.3 Right of access, rectification and opposition
In accordance with the European regulations in force, the Users of reserve-biologique.com have the following rights:
• Right of access (Article 15 RGPD) and rectification (Article 16 RGPD), update, completeness of Users’ data
• Right of blocking or deletion of Users’ personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
• Right to withdraw consent at any time (Article 13-2c GDPR)
• Right to limit the processing of Users’ data (Article 18 GDPR)
• Right to object to the processing of Users’ data (Article 21 GDPR)
• Right to the portability of data provided by Users, where such data are subject to automated processing based on their consent or on a contract (Article 20 RGPD)
• Right to define the fate of the data of the Users after their death and to choose to whom reserve-biologique.com will have to communicate (or not) their data to a third party that they will have previously designated.
As soon as reserve-biologique.com becomes aware of the death of a User and in the absence of instructions from the User, reserve-biologique.com undertakes to destroy the User’s data, except if its retention is necessary for evidential purposes or to meet a legal obligation.
If the User wishes to know how reserve-biologique.com uses his Personal Data, to ask to rectify them or to oppose their processing, the User may contact reserve-biologique.com in writing at the following address
Your postal address + name of the person in charge of processing.
In this case, the User must indicate the Personal Data that he/she would like reserve-biologique.com to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on reserve-biologique.com by law, in particular with regard to the retention or archiving of documents. Finally, the Users of reserve-biologique.com may file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
reserve-biologique.com shall not process, host or transfer the Information collected on its Customers to a country located outside the European Union or recognized as “non-adequate” by the European Commission without informing the customer in advance. However, reserve-biologique.com remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).
reserve-biologique.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of reserve-biologique.com, it shall inform the Customer as soon as possible and communicate the corrective measures taken. Moreover, reserve-biologique.com does not collect any “sensitive data”.
The User’s Personal Data may be processed by reserve-biologique.com’s subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to the data of reserve-biologique.com Users are mainly the agents of our customer service.
7.5 Types of data collected
Concerning the users of a Site reserve-biologique.com, we collect the following data which are essential to the functioning of the service, and which will be preserved during a maximum period of 36 months after the end of the contractual relation:
Name, first name, postal address, email, phone number.
reserve-biologique.com also collects information that allows us to improve the user experience and to offer contextualized advice:
Browsing data allowing us to offer personalized services and to generate audience statistics. (Google Analytics, Facebook)
This data is kept for a maximum period of 36 months after the end of the contractual relationship.
8. Incident Notification
Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all necessary information to help them meet their own regulatory reporting obligations.
No personal information of the user of the site reserve-biologique.com is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the repurchase of reserve-biologique.com and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in turn held of the same obligation of conservation and modification of the data with respect to the user of the site reserve-biologique.com
To ensure the security and confidentiality of Personal Data and Personal Health Information, reserve-biologique.com uses networks protected by standard features such as firewalls, pseudonymization, encryption and passwords.
When processing Personal Data, reserve-biologique.com takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links ” cookies ” and internet tags
The site reserve-biologique.com contains a number of hyperlinks to other sites, set up with the authorization of reserve-biologique.com. However, reserve-biologique.com does not have the possibility of checking the contents of the sites thus visited, and consequently will not assume any responsibility of this fact.
Unless you decide to disable cookies, you agree that the site can use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.
A “cookie” is a small information file sent to the User’s browser and stored within the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies are in no way likely to damage the User’s terminal.
reserve-biologique.com is likely to process the User’s information concerning his visit to the Site, such as the pages consulted and the searches carried out. This information allows reserve-biologique.com to improve the content of the Site and the User’s navigation.
Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not to accept them so that cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically, or according to their issuer. The User can also configure his browser so that the acceptance or refusal of Cookies is offered to him punctually, before a Cookie is likely to be recorded in his terminal. reserve-biologique.com informs the User that, in this case, it is possible that the features of his browser are not all available.
If the User refuses to accept the storage of cookies in his terminal or browser, or if the User deletes those stored there, the User is informed that his navigation and experience on the Site may be limited. This could also be the case when reserve-biologique.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems to be connected to the Internet.
Where applicable, reserve-biologique.com declines all responsibility for the consequences related to the degraded operation of the Site and any services offered by reserve-biologique.com resulting from (i) the refusal of Cookies by the User (ii) the impossibility for reserve-biologique.com to record or consult the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow the User to know how to modify his/her wishes regarding Cookies.
At any time, the User can choose to express and modify his or her wishes regarding Cookies reserve-biologique.com may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, Youtube, Linkedin and Google Plus appearing on the reserve-biologique.com Website or in its mobile application and if the User has accepted the deposit of cookies by continuing his navigation on the reserve-biologique.com Website or mobile application Twitter, Youtube, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, cell phone).
These types of cookies are deposited on your terminals only if you consent to them, by continuing your navigation on the Website or mobile application of reserve-biologique.com. At any time, the User may nevertheless revoke his consent to reserve-biologique.com to deposit this type of cookies.
Article 9.2. INTERNET TAGS
reserve-biologique.com may occasionally employ Internet tags (also known as “tags”, action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store information about them, including the User’s IP address) in a foreign country.
These beacons are placed both in the online advertisements that allow users to access the Site, and on the various pages of the Site.
This technology allows reserve-biologique.com to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for reserve-biologique.com, and provide other services related to the use of the Site and the Internet.
10. Applicable law and jurisdiction
Any dispute relating to the use of the www.reserve-biologique.com website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Grasse